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Browse plugin setup, compatibility and troubleshooting guidance, or find the appropriate way to contact Bloom Stack.
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Contact UsFrequently Asked Questions
Where should I start with Stock Signals?
Start with waitlist signup and back-in-stock notifications. Refer to the product page and documentation for the features available in your edition.
Can Trade Flow add trade pricing to WooCommerce?
Yes. Trade Flow supports applications, customer roles, pricing tiers and trade account workflows in WooCommerce.
What is included in Free and Pro?
Free and Pro features are listed on each product page. Check the relevant product documentation before upgrading.
Do integrations send data to external services?
Some optional integrations and external services may process data. Each product’s documentation should explain those connections.
Before you contact support
To help us understand an issue quickly, include the product name, the page or workflow affected, the steps that reproduce the problem, and any relevant error messages. Remove passwords, licence keys and customer data before sharing anything.
Useful checks
- Confirm that WordPress, the relevant platform dependency, and the plugin are up to date.
- Check the relevant documentation, product requirements and compatibility guidance first.
- Note whether the issue occurs with a specific product, variation, theme or integration.
Choose the right route
For setup questions and common workflows, start with the documentation. Gallery and Sticky Add to Cart users can also review the published Gallery Spotlight and Sticky Add to Cart product pages for their current scope and requirements.
Use the contact route when the public guidance does not answer your question.
Still need help?
Browse the available support routes or contact Bloom Stack with your question.